Position title
Service Activation Manager
Responsibilities
- Responsible for driving Managed Service and Business Solution to achieve End user outcome
- Define services objective and scope, document current and future-state process, document risks and assumptions, and follow through entire development, testing and implementation processes
- Coordinate with business user divisions to collect business requirement
- Develop and maintain productive working relationships with project owners and other stakeholders
- Responsible for Service Assurance and review the quality of project and service deliverables (such as functional specifications, design document and test plans)
- Manage the customer expectations throughout the process and drive critical decisions
- Collaboration with technical delivery teams in Service integration and decomposition
- Work with Project Manager on suggested work assignments and leading team from design to product closing
Qualifications
- University graduate in Information System, Computer Science or related disciplines
- Minimum 6 years of experience with Networking, System and related technology
- Minimum 3 years experiences working with high level architectures design in network and systems infra solution
- Knowledge of Cloud-based solutions and architecture such as Public / Private Cloud
- Solid background in business operations, project management and risk management
- Proven experience in functional and technical architecture, design and development, testing, and system integration
- Experience developing detailed designs and solutions from Business Needs requirements
- Good presentation and communication skills in English and Chinese, both spoken and written
- Applicants with less experience will be considered as Assistant Service Activation Manager
